345bd Privacy Policy — Your data is our responsibility

This page explains in detail how your personal data is collected, used, and kept secure on the 345bd platform. We place the highest importance on the privacy of users in Bangladesh and are committed to protecting your information. Please read this policy carefully before you start using the platform.

Data Encryption Secure Login KYC Verification Your data is never sold to third parties Mobile-First Security BDT Transactions 24/7 Support Bangladesh-Focused Service Data Encryption Secure Login KYC Verification Your data is never sold to third parties Mobile-First Security BDT Transactions 24/7 Support Bangladesh-Focused Service

What information do we collect?

When you register on the 345bd platform, your name, email address, mobile number, and date of birth are collected. National ID or passport information may be required for account verification as part of the KYC process. Payment method details are collected during financial transactions; however, full card numbers or bank PINs are never stored. Your device type, browser information, IP address, and login time are automatically recorded while you use the platform. This information is used solely to improve service quality, ensure security, and meet legal obligations.

How is my data used?

Collected data is primarily used to manage your account, process transactions, and provide customer support. User activity is monitored to ensure platform security and prevent fraud. Your preferences and usage patterns are analyzed to deliver a more improved and personalized experience. Where applicable, you may be contacted by email or SMS about promotional offers or important updates. You can opt out of marketing communications at any time, and we will action that request promptly.

Is data shared with third parties?

345bd never sells or rents your personal information. However, limited data may be shared with trusted third parties for essential purposes such as payment processing, identity verification, and technical services. These partners operate under strict confidentiality agreements and may only use the data for specified purposes. Information may be disclosed in response to lawful requests from Bangladeshi authorities or regulatory bodies. Any such sharing is kept to the minimum necessary, and your protection is always our top priority.

What measures do we take to protect your data?

To protect your data, 345bd uses industry-standard SSL encryption and secure server infrastructure. Two-Factor Authentication is available to prevent unauthorized access to your account. Our security team conducts regular system audits and identifies any suspicious activity immediately. Data is securely deleted once its retention period has expired. However, since complete security on the internet cannot be guaranteed, users are also advised to keep their own passwords secure.

Cookies & Tracking Technologies

The 345bd platform uses cookies and similar technologies to enhance your browsing experience. Cookies remember your login status, save your preferred language, and ensure the platform functions correctly. We use analytical cookies to understand which features are used most and how they can be further improved. You can disable cookies from your browser settings, though this may limit some platform functionality. We do not use any third-party advertising tracking cookies.

Your Rights & Controls

You have the right to view, correct, and request deletion of your personal data. Even after account closure, some data may be retained for a specified period due to legal obligations. To stop marketing communications, contact our support team and your request will be actioned promptly. For any complaints or questions regarding your data, please write to our support email. 345bd is always committed to protecting your privacy rights with full transparency.

Policy Changes & Effectiveness

This Privacy Policy may be updated at any time, and the date of any changes will be noted at the top of the page. For significant changes, registered users will be notified in advance via email or through the platform. Continued use of the platform after any changes will be considered acceptance of the updated policy. We therefore recommend visiting this page regularly. This policy is governed by the applicable laws of Bangladesh, and any disputes will be resolved in Bangladeshi courts.

Frequently Asked Questions

No, 345bd never sells or rents your personal information. Limited data is shared with trusted partners only for essential tasks such as payment processing and identity verification, and they operate under strict confidentiality agreements. Protecting your data is our highest priority.

When you request account closure, we take steps to delete your data as quickly as possible. However, some information may be retained for a specified period due to legal obligations under Bangladeshi law and the need to maintain financial transaction records. Please contact our support team for more details.

You can update many of your details directly from Profile Settings after logging into your account. If you are unable to change certain information, please contact our support team by email and the correction will be made after the necessary verification. We are always committed to ensuring the accuracy of your information.

Have more questions?

If you have any questions about the Privacy Policy, visit our FAQ page or open an account directly to start a safe experience. 345bd is always here for you — transparent, secure, and trustworthy.

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